COVID-19 Update: We know this is a really strange time for everyone, but we want to continue providing you with tools that can help you and your pet during this difficult time, by following all Government guidance, which advises online retail to stay open for the good of the economy, to protect jobs and to help people to stay at home.
Our priority through this, remains our staff and customers' wellbeing, which is why you'll see some changes to delivery options, as well as longer waiting times from our customer support team.
It'll also mean there'll be some delays to your deliveries, as we've increased safety measures in our fulfilment centres, but also because of the extreme safety measures that the parcels have to go through (custom clearance, etc.).
Stay safe and we hope our parcels bring you and your pets joy, during these challenging times.