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COVID-19 Update

COVID-19 Update: We know this is a really strange time for everyone, but we want to continue providing you with tools that can help you and your pet during this difficult time, by following all Government guidance, which advises online retail to stay open for the good of the economy, to protect jobs and to help people to stay at home.

Our priority through this, remains our staff and customers' wellbeing, which is why you'll see some changes to delivery options, as well as longer waiting times from our customer support team.

It'll also mean there'll be some delays to your deliveries, as we've increased safety measures in our fulfilment centres, but also because of the extreme safety measures that the parcels have to go through (custom clearance, etc.).

Stay safe and we hope our parcels bring you and your pets joy, during these challenging times.

In order to cheer you up, during these difficult times and to compensate for the delivery delays, we are now offering Free Standard Shipping and we're extending our 50% Sale, until the COVID-19 crisis is over.


Do you have any questions or other concerns? Please contact us!